Why Us
Testimonials
"The Lead Management Center at Professional Success has helped my dealership move to the next level of e-commerce sales and customer service. I am glad that we invested in this opportunity and it has really paid off."
- Brendan Kelly
"We are very happy to be working with Professional Success Lead Management Center, they have helped us implement and develop our Internet follow up system/process. We have increased our closing ratio, sales, and Internet presence within our market and other markets we have gone after without sacrificing gross profit. I like receiving daily emails for appointments made from my Internet leads through phone calls and emails sent by Professional Success agents. We have never seen this kind of activity through our Internet customers before. I also appreciate the follow up process with visit outcomes and customer Surveys. They were able to reduce our response times from several hours to 24 minutes on our GM 24 hour clock!
We are pleased with the site promotions email blasts, website chat service, and specials as well. It has been a pleasure working with Zandra and her team on a daily basis through emails, phone calls and dealer visits.
Please feel free to use this letter of recommendations, and I will be happy to discuss the wonderful job they do for us with anyone who would like to speak with me. Thank you again for a job well done."
- Greg Kap
"Professional Success Lead Management Center has taken my Internet department to a whole new level. Working now with them for almost 2 years I am very happy to recommend them to any dealer if they want to increase sales and offer your customers a great online shopping experience. They consistently set appointments for which we close and produce sales from while still achieving high gross averages. Our Internet response time, quality and process, I would consider being among the best! A high percentage of our overall sales come through our Internet Sales with partnered with Professional Success staff answering leads calling our customers, taking our inbound calls and focusing on moving our customers forward into our dealership through setting appointments. I am also a huge believer in the live chat they answer for my whole dealer group which has increased my leads from my website and we are consistently selling cars from month end and month out. I am pleased to refer them to any dealership that is looking to increase their Internet success. I enjoy working closely with Dean and Zandra they have helped grow this area of my dealerships and advising and helping customize a process and put into effect a great successful Internet Sales Department."
- Roger Elswick